Unified Communications & Contact Centre

Modern businesses rely on seamless communication. Amtech delivers fully integrated voice, video, and contact centre solutions that bring your teams and customers together — securely managed, scalable, and supported end to end.

From cloud telephony and Microsoft Teams calling to advanced contact centre platforms and secure voice infrastructure, we unify your communications under one roof so everything works together, effortlessly.

One connected communications ecosystem

Disjointed phone systems, multiple vendors, and poor visibility create friction. We take a different approach.

Amtech designs, deploys, and manages unified communications solutions that align with how your business operates — whether your teams are office-based, remote, or hybrid. Everything is integrated, secure, and supported by a single expert team.

The result? Clearer communication, better collaboration, and a more consistent experience for your customers.

Smart Voice, Video & Contact Centre — from one integrator

From Teams calling to Webex, NFON, and secure SBCs — Amtech brings all your communication tools together, fully managed under one roof.

Webex Calling

Enjoy secure voice calls with Cisco Webex. A cloud-based, flexible system for modern team collaboration.

NFON Cloud Telephony

Use NFON’s cloud phone system for clear calls, remote access, and no hardware headaches.

CallswitchOne

Use NFON’s cloud phone system for clear calls, remote access, and no hardware headaches.

Eve Voice

Easy-to-use SIP telephony built for cost efficiency. Great for growing small and mid-sized teams.

Microsoft Teams

Make calls in Teams using your numbers. Save costs and keep everything connected.

AudioCodes SBCs

Secure voice traffic with SBCs from AudioCodes. Supports compliance and cross-platform SIP.

Contact Centre Solutions

Handle customer calls with KeyIVR and QContact. Improve agent performance and call tracking.

Video Conferencing

Run pro-grade meetings with Teams Rooms, Zoom, or Webex. Ideal for hybrid collaboration.

Frequently asked questions

What are unified communications?

Unified communications brings all your business communication tools — phone calls, video meetings, messaging, and contact centre functionality — into one integrated system. Instead of managing multiple platforms and suppliers, everything works together seamlessly and is supported by one partner.

Can we keep our existing phone numbers?

Yes. In most cases, we can port your existing numbers across to your new system with minimal disruption. Amtech manages the process end to end to ensure a smooth transition.

Do we need new hardware?

Not necessarily. Many cloud-based communication solutions work with your existing devices or softphones. Where new hardware is beneficial — such as desk phones, headsets, or meeting room equipment — we’ll advise clearly and only recommend what adds value.

Can unified communications support remote and hybrid teams?

Absolutely. Our solutions are designed for modern working. Whether your team is office-based, remote, or hybrid, they can make and receive calls, join meetings, and collaborate securely from anywhere.

Can the system scale as our business grows?

Yes. Cloud-based communications are highly scalable. Adding users, numbers, locations, or new features is straightforward, allowing your system to evolve as your business changes.

Let’s make your technology work harder for your business.

Whether you’re looking to streamline IT support, improve connectivity, or modernise your communications, Amtech provides secure, reliable solutions tailored to how your business operates — all delivered by one trusted partner.